Shipping

Shipping

• Items can be shipped from either our US location or India location based on item's availability, custom order or user request.

• If you ordered multiple Items, we reserve the right to ship items in multiple packages based on stock availability, item location and other factors. Some items from one order can be shipped from either our US location or India location based on item's availability, custom order or user request.

• Items may be shipped via USPS, FEDEX, Aramax, Bombino UPS or Indian post office.

• During holiday periods shipping will take a bit longer than usual so please order early or convo me to arrange a rush order.

• Even if we provide processing times, in some cases It may take longer for us to actual process your order.

• Please note that residential shipments to USA & some other countries will be left at door if someone is not there to receive the package or no one answers the door bell. USPS will not be able to provide sign confirmation of delivery made in such cases, if someone stole or items is lost when left at door but shown as delivered, we will not be liable for any loss and doesn't take responsibility once items is shown delivered.

• Customer is liable to locate, contact USPS for any lost package left at door. To ensure that no disputes arise due to this, kindly make sure that someone is there to receive the package when courier delivery is attempted.

• In certain cases USPS international shipping may take up to 4-8 Weeks based on the destination country, customs holding and other various reasons and buyer must agree to wait until up to 4-8 weeks in case items gets delayed or stuck in customs.

• Due to the unique nature of the items in our shop all sales are Final in JaipurHandloom shop. No refund for any sale, No exception.

• Custom order based on their specification can take up to 3-4 weeks to get created and then another 2-4 weeks to ship based on the destination country and work required to create custom order. There is no refund at all for any custom orders, customer may be notified when the custom order is ready to ship.

IMPORTANT: Please note that some countries incur Custom Duties, Excise Duty or Import Tax on international inbound shipments. These charges are as per the law of the land of the particular country and have to be paid by the consignee at the customs or to the courier delivery company. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.

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INCORRECT OR INCOMPLETE ADDRESS:

• The customer will, without exception, bear the cost of lost/damaged items due to incorrect address. Please make sure your shipping address is correct.

• You must provide your contact number in order details.

• In the event of a reshipment of the same order, customers will be responsible to pay re-shipping charges for the reshipment.

• If for some reason customer didn't accept the order or shipping carrier made a mistake in shipping or customer provided incorrect address and item is returned back to seller/us, We will not be held liable to return any fee or cost of item including shipping fee, customer will have to contact us about reshipping the items once we get it back from carrier and customer will have to pay original shipping fees again. No exception.


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DELIVERY EXCEPTIONS:

• If shipping carrier left notice and attempted to deliver package to you and for any reasons package is returned to us or lost in transit back to us, you will be liable for full value of items and shipping fee.

• If item is returned to us, you will be liable to pay for shipping fee again.

• If shipping carrier left notice in case you are not available and it's lost and stolen we will not be held liable for this and it will be considered a complete delivery for all intended purpose.

• Once provided tracking number, Its customer responsibility to track package and in delivery problems contact their local post office to resolve any delivery related issues.

• Once item is shown delivered in tracking status, We will not consider any claims for lost or stolen packages, It's customer's responsibility to resolve these issues with their local post office.

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• By purchasing and paid, we consider that you have read attentively, understood and accepted the conditions, all of our shop policies and the aforesaid instructions here and on listing page including our shipping/payment policies as well as terms and conditions mentioned in each of the item descriptions.